Customer Service

SHIPPING & DELIVERY POLICY

karghathread.com is committed to deliver your order with good quality packaging within 2-6 days. we ship through DELHIVERY courier agency only.

Shipping Policies :

DOMESTIC 

  1. Shipping charges anywhere within India is FREE
  2. Orders are dispatched within 1 working days or as per the delivery date specified by you at the time of placing the order
  3. Most orders are delivered within 2 to 6 working days .

INTERNATIONAL

  1. Shipping charge is flat rate anywhere in the world .
  2. Any custom taxes/charges has to be borne by the customer.
  3. Orders are dispatched within 3 working days or as per the delivery. date specified by you at the time of placing the order .
  4. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at
+918240639183 mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

CANCELLATION & REFUND POLICY

Cancellation Policy :

  1. If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
  2. If you cancel your order before it is shipped, we will refund you the entire amount .

Return Policy:

  1. you can return if you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please call us
    +918240639183 mentioning your Order ID.
  2. We will personally ensure that a brand new replacement is issued to you with no additional cost. Items without the original tags will not be accepted

PAYMENT OPTION:

  1. all debit and credit cards accepted ( paypal )
  2. secure payment with paypal
  3. direct bank transfer
  4. Cash on Delivery Within India